Privacy Policy

LAST UPDATED: SEPTEMBER 22, 2026

Privacy Policy

This Privacy Policy explains how SNEAKERMOVER LLC, doing business as Henry Sneaker (“Henry Sneaker,” “we,” “us”), collects, uses and shares personal information when you visit henrysneaker.com, create an account, contact us or place an order.

1. Information we collect

  • Contact and account information: name, email, telephone number, billing and shipping addresses, account credentials and communications.
  • Order information: products, size, price, transaction status, shipping, returns and support history.
  • Payment information: payment method and limited transaction details received from payment processors. We do not intend to store full card numbers on our servers.
  • Device and usage information: IP address, browser, device identifiers, pages viewed, referring pages, approximate location and cookie data.
  • Information you provide: reviews, survey responses, photos submitted for support and other voluntary information.

2. How we use information

We use personal information to operate the store; process payment; fulfill, ship and track orders; provide accounts and support; handle returns; prevent fraud and abuse; secure and improve the website; maintain business and tax records; communicate service messages; and comply with legal obligations. Where required, we request consent for optional marketing or non-essential cookies.

3. How we share information

We may share information with service providers that help us operate the store, including hosting and security providers, WooCommerce and related store technology, payment processors such as Stripe and PayPal, fraud-prevention services, fulfillment partners, shipping carriers, professional advisers and government authorities when legally required. These parties receive only information reasonably needed for their role and may process it under their own privacy terms.

4. Payments

Card and wallet payments may be processed by Stripe, PayPal or other providers displayed at checkout. The selected provider collects and processes payment information under its own privacy policy. Never email us a full payment-card number.

5. Cookies and similar technologies

We use cookies and similar technologies that are necessary for cart, checkout, account, security and site functionality. We may also use preference, analytics or marketing technologies if enabled. Browser controls can block cookies, but essential store functions may then stop working.

6. International transfers

We operate through a United States company, fulfill orders from Hong Kong and use providers in multiple countries. Your information may therefore be processed outside your country. Where required, we use appropriate contractual or legal safeguards.

7. Data retention

We retain information only as long as reasonably needed for the purposes described above, including order fulfillment, customer support, fraud prevention, dispute resolution and legal, accounting or tax requirements. Retention periods vary by record and jurisdiction.

8. Security

We use reasonable administrative and technical measures intended to protect personal information. No online system or transmission is completely secure, so we cannot guarantee absolute security.

9. Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, restrict or object to certain processing, receive a portable copy, withdraw consent or appeal a decision. You may also opt out of marketing emails using the unsubscribe link. To submit a request, email us. We may verify your identity and retain information when the law permits or requires it.

10. Children

Our store is not directed to children under 13, and we do not knowingly collect personal information from children under 13. Customers must be legally capable of entering a purchase contract or use the store with the involvement of a parent or legal guardian.

11. Third-party links

Our website may link to third-party services. Their privacy practices are governed by their own notices, not this policy.

12. Changes to this policy

We may update this policy to reflect operational, legal or regulatory changes. The revised date will appear at the top of this page.

13. Contact

SNEAKERMOVER LLC
1001 S Main St Ste 500, Kalispell, MT 59901, United States
Email: [email protected]